Kim Hoe And Co. (Since 1974) Pte Ltd Reviews & Comments | Feedback - sgCarMart
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   Consumer Reviews of Kim Hoe And Co. (Since 1974) Pte Ltd
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OVERALL RATING
 
87 Reviewers
4.6 out of 5
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Technical Expertise
4.7/5 Customer Service
4.7/5
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Value for money
4.6/5 Outlet Experience
4.5/5
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87 Reviews

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Adrianli
Premium User Adrianli
2Fast2Furious
5 reviews
57,260 points
19933 forum posts Joined on 29-Jun-2003
Great price and service  Posted on 20-Dec-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Was recommended to check out Kim Hoe if I need tyres. What a wonderful experience. I went down and asked for price and was served by Max. He was unable to get me the tyre of my choice, however he recommended me another brand with better specs and gave me a very good price. I told him I will consider.

After I went back, I called again and it was Alex who picked up my call. I enquired and he quoted me a good deal for run flat tyres. So the following day I immediately went down and have it changed.

I reached early, shop was still in the process of opening. The staffs were very polite and quickly grab me a seat and fan for me to rest while I wait. Every thing was done fast. Out comes my tyres in a blink and new ones installed. Within 30mins driving off with new tyres.

Alex was there when I changed my tyres and he was very friendly and polite. Answered my queries with ease. Great bunch of guys there. Look for Alex or Max. Approachable and friendly guys.

1 Review Photo(s)

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Management Response
 
Matoonia
Premium User Matoonia
5th Gear
6 reviews
1,557 points
1166 forum posts Joined on 29-Apr-2010
Excellent Service  Posted on 07-Dec-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience4/5
Had the unpleasant experience of a punctured tyre a month ago.

Managed to change to spare tyre after sweating buckloads, and drove down to Kim Hoe upon searching for a tyre workshop that was open on a Sunday. When I arrived, saw Kim Hoe bustling with activity. It was also the only workshop that was open in that Ubi stretch.

Explained my situation and had wanted to use back my Eagle F1A2, but was told it's now F1A3. Changed the 2 front tyres to the new F1A3, and swapped the old tyres to the rear. All done in about 30mins.

Was there again this week to do chemical wash for aircon. Excellent service rendered again, with nice smelling aircon after. Mechanic also helped to clear out leaves and rubbish and changed my aircon filter. Very reasonable price.

1 Review Photo(s)

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Jt780
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 03-Mar-2013
Great Customer Service by Alex & co.  Posted on 07-Feb-2017
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Went to change my tyres today @ Kim Hoe. Was served by Alex. Even though he was busy (as they were taking stock of new batch of tyres that arrived), he still took time to show me 4 different types of tyres and explained to me the pros & Cons of each. He'd explain which tyre suits your driving style best and leave the decision to you to choose what you want to purchase, i.E., no hard selling. Overall, I had a great experience at Kim Hoe. Staff were friendly and professional. Will definitely go back again if I need to replace my tyres in the future. Keep up the good work, lads! Management Response
 
Michael68
Premium User Michael68
Neutral Newbie
7 reviews
18 points
5 forum posts Joined on 08-Apr-2009
Thumbs Up!  Posted on 29-Sep-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Was attended to by Alex and his team to replace a damaged rim. Despite the non-stop customers coming in, they managed to find time for me and was patient in helping me to choose the right rims, recommending me the newer designs.
Job to replace the rims on the CRV was done meticulously and just wanted to thank Alex and his team for the job well done! Thumbs up and 5 stars service!

Regards
Michael Management Response
 
VDub_Golf
Premium User VDub_Golf
Neutral Newbie
5 reviews
12 points
13 forum posts Joined on 08-Jan-2016
Simply Fantastic Service!  Posted on 07-Sep-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Kim Hoe did an excellent job in repairing the rim curb rash! It was finished within 2 hours and the rim was restored back to original!
Very reasonable pricing for such service- Fast and Good!
Thanks Alex for the excellent service!
I highly recommend Kim Hoe! 👍👍👍👍👍 Management Response
 
Franwilliam
Premium User Franwilliam
1st Gear
5 reviews
53 points
38 forum posts Joined on 23-Apr-2012
Satisfied  Posted on 01-Aug-2016
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service4/5
  • Value for money4/5
  • Outlet Experience4/5
Went to Kim Hoe on sunday for fix my rim. Fast service and good workmanship with very good price. Would definitely recommend to my friends about this workshop. Management Response
 
CatCat
Premium User CatCat
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 09-Jul-2016
Quality Service on Aircon  Posted on 09-Jul-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I drive a small car Chevolet Spark and the aircon was not giving out enough cold air, so I decided to fix it. I'm worrisome of workshops that will recommend me all kinds of unnecessary repairs. Luckily for me, when I drop in to Kim Hoe. Though it was already 5pm, I was not met with a black face (knock off time soon) but a smiley Ah Long. It was dianogised & Fixed within an hour with chemical flushing & Micro filter change. Reasonable priced. No hard selling or unnecessary recommendation of repairs. He even sprayed a can of Nano Cabin AC Fresh and not charged for it. It was definitely a refreshing good service. I would definitely come back for other services and recommend to my colleagues on this workshop. Management Response
 
Eugene82
Neutral Newbie
5 reviews
10 points
0 forum posts Joined on 05-Jul-2014
Alternator / coolant flush / misc checks  Posted on 25-Apr-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Great job! Very professional. Although he is very busy looking into the car, the mechanic still smiles and chats with you thru out. Great job done! Management Response
 
Zyklon
Premium User Zyklon
5th Gear
2 reviews
2,004 points
515 forum posts Joined on 29-May-2008
The best price I got quoted. Great job!  Posted on 25-Mar-2016
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Overall Rating: 
  • Technical Expertise4/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience4/5
Great job!

Changed my tyres with them after getting quote from various shops. They gave the best price. Factoring in the card rebate from doing online payment through their site, I probably saved a good $250.

Was a little concern about the possibility of rim damage during removal of my low profile runflats. Thankfully the guys took extra care by using plastic protector.

All in all, a great job done.

From: The silver bmw f10 with *&&^%$# hard to remove rft. Management Response
 
Madbomb3r
Neutral Newbie
1 reviews
13 points
15 forum posts Joined on 26-Nov-2012
Prompt Service  Posted on 02-Mar-2016
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
Pardon me for the late review. I communicated with Alex through sms for my tires and I told him that I need to rush for my company annual D&D. When I reached the shop, he immediately assisted in changing my tires. All done within 15 mins. Overall, good price and good service. Thanks Alex and his workers.

From the silver opel GTC owner. Management Response
 
m0veforward
Premium User m0veforward
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 22-Dec-2015
Highly recommended!!!  Posted on 22-Dec-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
The workshop was busy when I reached but as there were quite a lot of workers, my car was attended to very fast. Alex was friendly and gave advise freely despite running around and tending to customers who were still coming in while I was there. I was done in less than 30 mins.

Also I like the fact that you do not need to pay parking to go to this workshop as it is situated along a public road, not inside a building with car park gantry. If you have to wait, you do not need to incur increasing parking charges. Management Response
 
mrclubberho
Neutral Newbie
1 reviews
2 points
0 forum posts Joined on 11-Dec-2015
Good experience  Posted on 16-Dec-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
I just changed the tyres for my nissan Z and got probably best deal. Did some homework for the past few weeks for this purchase and chanced upon their advertisement for their online store....Decided to give it a try as I find it very convenient and all the tyres are listed with very detail specifications and most importantly they are selling at very LOW price.... Did it during break time from office.

After purchasing my tyres I called up Alex to check if I can get them fitted asap as Ive got a broken tyre and are now dangerously running on spare.

He then made arrangement, advice me and finally got me at his workplace.
Luckily Ive called to make an appointment before going down as it was super packed with cars when I drove over.

Although this shop is always busy, the process is very smooth as they have many workers!
!

GREAT JOB ALEX and KIM HOE!! Management Response
 
Ksim
Premium User Ksim
Clutched
2 reviews
26 points
13 forum posts Joined on 05-Apr-2007
Excellent services thnx alex!  Posted on 23-Oct-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
-need replacement urgently , lady luck with me becAuse i got serve immediately
-pass by a few times but always crowded
-wanted to buy ps3 but was sharing that i prefer a better mileage immediately alex recommend me pirelli at a steal
- quickly change 4 tyres and a battery
took abt 40 min and im done
tks alex and team! Management Response
 
Kelbin
Neutral Newbie
11 reviews
11 points
6 forum posts Joined on 15-Mar-2009
Tumbs up services  Posted on 21-Aug-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money4/5
  • Outlet Experience4/5
Every 10k I will go there to do wheel balancing and rotation and although the amount is only less than $15, but their services are still positive and my tires are not even changed with them. Good service Management Response
 
carpentree
Neutral Newbie
1 reviews
3 points
8 forum posts Joined on 17-Aug-2015
Happy customer  Posted on 17-Aug-2015
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Overall Rating: 
  • Technical Expertise5/5
  • Customer Service5/5
  • Value for money5/5
  • Outlet Experience5/5
The TPMS indicator light on my Audi S5 came on all of a sudden. I pulled over and took out my phone, went on google and search for a tire shop. Kim hoe was the closest and had great reviews and best of all opened on sundays! I drove to them and instead of pushing me away because the job was so small, he told me to hand over my keys and they valet for me. Alex was the person that attended to my needs. He checked all 4 tires and told me it was over-inflated. He checked and reset all 4 tires for me. Very nice guy. Honestly this is such a small thing that most auto/tire shop will tell u to go to a gas station and DIY. Or they will try and sell u shit you don't need. But not these guys.
Anyway I've returned to them today to replace all my four tires.
They took pride in everything they do and in return the least I can do is give them a good review.

Thanks Boss! Management Response
 
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Merchant Logo Kim Hoe And Co. (Since 1974) Pte Ltd
4 stars - based on 87 reviews

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